39/52 Report of the Special Rapporteur on contemporary forms of slavery, including its causes and consequences - Note by the Secretariat
Document Type: Final Report
Date: 2018 Jul
Session: 39th Regular Session (2018 Sep)
Agenda Item: Item3: Promotion and protection of all human rights, civil, political, economic, social and cultural rights, including the right to development
GE.18-12469(E)
Human Rights Council Thirty-ninth session
10–28 September 2018 Agenda item 3
Promotion and protection of all human rights, civil,
political, economic, social and cultural rights,
including the right to development
Report of the Special Rapporteur on contemporary forms of slavery, including its causes and consequences
Note by the Secretariat
Summary
The Secretariat has the honour to transmit to the Human Rights Council the report
of the Special Rapporteur on contemporary forms of slavery, including its causes and
consequences, Urmila Bhoola, submitted pursuant to Human Rights Council resolution
33/1.
In the present report, the Special Rapporteur discusses the impact of slavery and
servitude on marginalized migrant women workers in the global domestic economy.
The Special Rapporteur outlines the State obligations related to the protection of
migrant workers; she indicates how women migrant domestic workers are affected by
servitude, as bolstered by State economic policy, and she refers to human rights
violations affecting migrant domestic workers before discussing options and persisting
limitations in accessing justice. In her report, the Special Rapporteur also refers to the
role of private employment agencies and to positive measures taken by Member States to
protect against domestic servitude.
To prevent human rights violations including servitude in the domestic sector,
policies are needed that tackle discrimination while also helping to balance the legitimate
concerns of both employers and workers. A sustainable domestic work economy should
ensure access to justice, effective enforcement and remedies in the case of exploitation
and abuse, while also addressing issues of prejudice against migrants through advocacy.
In her recommendations, the Special Rapporteur advises States on how to
effectively prevent and combat domestic servitude by ensuring the protection of migrant
women and their access to decent work.
United Nations A/HRC/39/52
Contents
Page
I. Introduction and activities of the Special Rapporteur ................................................................... 3
A. Participation in consultations and conferences ..................................................................... 3
B. Country and follow-up visits ................................................................................................ 3
II. Legal concepts: slavery, servitude and forced labour .................................................................... 4
III. State obligations under international human rights law and labour law to protect migrant
workers in domestic servitude ....................................................................................................... 5
IV. Women migrant domestic workers, economic policies and causes of servitude ........................... 6
V. Human rights violations and access to justice ............................................................................... 10
VI. The role of private employment agencies ..................................................................................... 13
VII. Positive measures to protect against domestic servitude ............................................................... 14
VIII. Conclusions and recommendations ............................................................................................... 16
A. Conclusions .......................................................................................................................... 16
B. Recommendations to States .................................................................................................. 17
C. Recommendations to other stakeholders............................................................................... 19
I. Introduction and activities of the Special Rapporteur
A. Participation in consultations and conferences
1. During the reporting period, the Special Rapporteur took part in a wide range of
international conferences and initiatives relating to the prevention and eradication of
contemporary forms of slavery.
2. In October 2017, the Special Rapporteur contributed to the development of a video
by the Council on Foreign Relations on contemporary forms of slavery, which is part of an
information guide about modern slavery, published in January 2018.1
3. In December 2017, the Special Rapporteur delivered a video statement at the
legislative drafting seminar on modern slavery and human trafficking organized by the
United Kingdom of Great Britain and Northern Ireland branch of the Commonwealth
Parliamentary Association. In the same month, she delivered a keynote speech through a
video message during a workshop organized by the Government of Mauritania in
partnership with the Office of the United Nations High Commissioner for Human Rights in
Mauritania. The purpose of the workshop was to assess progress in implementing the road
map for eradicating contemporary forms of slavery subsequent to the Special Rapporteur’s
visit from 25 to 28 April 2017.
4. In April 2018, the Special Rapporteur convened a round table on the gender
dimension of contemporary forms of slavery, which was attended by representatives of civil
society and United Nations agencies. In the same month, the Special Rapporteur took part
in a panel discussion on target 8.7 of the Sustainable Development Goals convened by the
Commonwealth Human Rights Initiative prior to the Commonwealth Heads of Government
Meeting.
5. In June 2018, the Special Rapporteur attended a panel discussion on global
perspectives on modern day slavery in New York, convened by the Union Internationale
des Avocats. She also took part in a high-level meeting on innovative initiatives for
achieving target 8.7 of the Sustainable Development Goals and in a conference on
measuring progress towards achieving target 8.7 organized by Alliance 8.7. The Special
Rapporteur also attended the launch of the 2018 Global Slavery Index.
6. In October 2018, the Special Rapporteur will present a thematic report on the gender
dimension of contemporary forms of slavery to the General Assembly during its seventy-
third session.
7. A public call for submissions to the present report was placed on the website of the
mandate and a questionnaire circulated to all the Permanent Missions in Geneva, to
specialized agencies, intergovernmental organizations and civil society. A number of
submissions were received from States, intergovernmental organizations and civil society
and these were taken into account in drafting the report. The Special Rapporteur expresses
her gratitude to all who provided information and made submissions.
8. The present report focuses specifically on migrant domestic workers and
complements the report on the manifestations and causes of domestic servitude issued by
the previous Special Rapporteur on contemporary forms of slavery (A/HRC/15/20).
B. Country and follow-up visits
9. The Special Rapporteur conducted an official visit to Paraguay from 17 to 24 July
2017 (A/HRC/39/52/Add.1). From 4 to 8 August 2017, the Special Rapporteur conducted
an official visit to the Niger to follow up on the implementation of the recommendations
1 See www.cfr.org/interactives/modern-slavery/#!/section6/item-38.
presented in her 2015 report after undertaking a country visit in 2014
(A/HRC/30/35/Add.1).
10. The Governments of Italy and Togo have accepted the Special Rapporteur’s request
to conduct an official visit in the second half of 2018. She thanks both Governments for
their support and calls on other Member States to respond favourably to her requests for
visits.
II. Legal concepts: slavery, servitude and forced labour
11. Today about half the total population of international migrants are women. They
usually move across international borders in search of a better life for themselves and their
families. Many of these women suffered from poverty, marginalization and gender-based
violence and discrimination in their countries of origin. In destination countries, they often
find that working in female-dominated occupations, such as in the domestic sector, is their
only option. As migrant domestic workers, some women face grave human rights violations
including servitude and slavery-like practices. The present report assesses the impact of
slavery and servitude on marginalized women workers in the global domestic economy.
12. Despite its prohibition as a universally applicable international customary law norm
enforceable by States against one another2 and from which no derogation is permissible
even in situations of emergency,3 slavery continues to exist as one of the most egregious
human rights violations in the global economy. The definition of slavery elaborated in the
Slavery Convention of 1926, as supplemented by the Supplementary Convention on the
Abolition of Slavery, the Slave Trade, and Institutions and Practices Similar to Slavery of
1956, as “the status or condition of a person over whom any or all of the powers attaching
to the right of ownership are exercised”, remains applicable today. However, the legal right
to ownership has been replaced by many different forms of coercion and control and, as
discussed in the present report, are exacerbated in the case of migrant workers in domestic
servitude, who are in a foreign country and have irregular migrant status.
13. The exercise of “any or all of the powers attaching to the right of ownership” thus
distinguishes servitude from “slavery”.4 In practice, however, the distinction is often not
very clear and depends largely on the degree of control and power exercised over the
individual. In its decisions, the European Court of Human Rights has set out a number of
indicators for domestic servitude involving migrant domestic workers linked to the
vulnerability of the person, limitations on personal freedom, violation of human dignity,
excessive hours of work, no payment or remuneration or disproportionate payments and the
perceived permanency of the situation.5
14. Servitude often occurs in situations of economic exploitation “in which the victim is
so dependent on the perpetrator that she or he cannot leave the situation of exploitation”
(see A/HRC/15/20, para. 47). Dependency can be created by economic factors, lack of
freedom of movement and physical and psychological abuse (ibid., paras. 48–51). Servitude
often results from debt bondage, especially where excessive recruitment fees are charged by
agents and the recruitment of migrant workers is unregulated in national legislation. Debt
bondage is defined as “the status or condition arising from a pledge by a debtor of his
personal services or of those of a person under his control as security for a debt, if the value
2 Barcelona Traction, Light and Power Company, Ltd (Belgium v. Spain), Judgment of 5 February
1970, I.C.J. reports 1970, p. 3.
3 International Covenant on Civil and Political Rights, art. 4 (2).
4 The Supplementary Convention on the Abolition of Slavery recognizes that institutions and practices
such as those listed in article 1 may also constitute slavery.
5 See, for example, Siliadin v. France, judgment of 26 October 2005 (application No. 73316/01). See
also Helen Duffy, “Litigating modern day slavery in regional courts”, Journal of International
Criminal Justice, vol. 14, No. 2 (May 2016).
of those services as reasonably assessed is not applied towards the liquidation of the debt or
the length and nature of those services are not respectively limited and defined”.6
15. Slavery, in its traditional form as chattel slavery exists at one end of a continuum of
human exploitation. Domestic and other forms of servitude, forced labour and other
slavery-like practices exist along this continuum. Forced labour is “all work or service
which is exacted from any person under the menace of any penalty and for which the said
person has not offered himself or herself voluntarily”.7 At the other end of the continuum is
decent work, which respects all fundamental principles and rights at work. 8 Access to
decent work is the antidote to slavery and all forms of labour exploitation and human rights
violations at work. It forms a key objective of target 8.7 of the Sustainable Development
Goals, which encompasses a universal commitment to eradicate forced labour and end
modern slavery and human trafficking.
16. Slavery, servitude and forced labour often occur as a result of human trafficking,
which under the Protocol to Prevent, Suppress and Punish Trafficking in Persons,
Especially Women and Children, supplementing the United Nations Convention against
Transnational Organized Crime is explicitly linked to those forms of exploitation. The
present report, however, focuses only on voluntary migration for domestic work.
III. State obligations under international human rights law and labour law to protect migrant workers in domestic servitude
17. Article 6 of the International Covenant on Economic, Social and Cultural Rights
recognizes the right of everyone, among other rights, to the right to work, which includes
the right to the opportunity to gain a living by work freely chosen or accepted; to the
enjoyment of just and favourable conditions of work; to form trade unions and join a trade
union of one’s choice; and the right to social security, including social insurance. This right
applies to everyone including to migrant workers.9 The International Covenant on Civil and
Political Rights provides for a catalogue of rights, including equality before the law without
any discrimination and freedom of association (arts. 26 and 22 respectively), which also
apply to migrant workers without discrimination.
18. Additionally, States bear specific obligations to protect the human rights of migrant
workers under the International Convention on the Protection of the Rights of All Migrant
Workers and Members of Their Families. In article 2 of the Convention a migrant worker is
defined as a person “engaged in a remunerated activity in a State of which he or she is not a
national”. In article 5 migrant workers are defined as “in an irregular situation” if they are
not authorized to enter, to stay and to engage in a remunerated activity in the destination
country. Under article 11, migrant workers are protected from being held in slavery or
servitude or from being required to perform forced or compulsory labour.
19. The fundamental ILO conventions 10 and the ILO Migration for Employment
Convention 1949 (No. 97) and the Migrant Workers (Supplementary Provisions)
6 Supplementary Convention on the Abolition of Slavery, the Slave Trade, and Institutions and
Practices Similar to Slavery, art. 1 (a).
7 See International Labour Organization (ILO) Forced Labour Convention, 1930 (No. 29), art. 2.
8 “Promoting jobs and enterprise, guaranteeing rights at work, extending social protection and
promoting social dialogue are the four pillars of the ILO Decent Work Agenda with gender as a cross-
cutting theme”, foreword to ILO, “Decent work and the 2030 Agenda for Sustainable Development”.
See also ILO Declaration on Fundamental Principles and Rights at Work (1998), which commits ILO
member States to respect and promote the elimination of child labour and forced labour, freedom
from discrimination at work and freedom of association and collective bargaining, whether or not
they have ratified the relevant ILO conventions.
9 See Committee on Economic, Social and Cultural Rights, general comment No. 18 (2005) on the right
to work, para. 30.
10 The fundamental ILO Conventions are: the Freedom of Association and Protection of the Right to
Organize Convention, 1948 (No. 87); the Right to Organize and Collective Bargaining Convention,
1949 (No. 98); the Forced Labour Convention, 1930 (No. 29); the Abolition of Forced Labour
Convention, 1975 (No. 143) also address the protection of labour rights of migrant workers.
The ILO Domestic Workers Convention, 2011 (No. 189) and its accompanying
Recommendation No. 201 contain norms and standards for the effective promotion and
protection of the rights of domestic workers, including migrant domestic workers.
20. The Domestic Workers Convention defines domestic work as “work performed in or
for a household or households”. Domestic work is thus defined by the place in which the
work is performed and not by the employer or by tasks. Cleaning, cooking, washing,
grocery shopping, taking care of children, the elderly and/or the sick, gardening, driving
and guarding the house can all be covered by the definition in the Convention.11 Article 5 of
the Convention requires that “each Member shall take measures to ensure that domestic
workers enjoy effective protection against all forms of abuse, harassment and violence”.
States are required to ensure that before departure, migrant domestic workers have written
contracts that they can understand and that are enforceable in the country of employment
(art. 8 (1)). States parties are encouraged to collaborate to ensure the effective application
of the Convention to migrant domestic workers (art. 8 (3)) and called upon to regulate the
recruitment of domestic workers by private employment agencies and to conclude bilateral,
regional or multilateral agreements to prevent abuses and fraudulent practices in the
recruitment, placement and employment of migrant domestic workers (art. 15). Article 15.1
(e) states that fees charged by private employment agencies should not be deducted from
the remuneration of domestic workers.
21. A number of regional mechanisms and instruments similarly protect the rights of
migrant domestic workers, including those in an irregular situation.
22. In addition, all States Members of the United Nations have committed to achieving
the Sustainable Development Goals, which contain interlinked targets addressing the root
causes of contemporary forms of slavery. Target 8.7 commits States to “Take immediate
and effective measures to eradicate forced labour, end modern slavery and human
trafficking and secure the prohibition and elimination of the worst forms of child labour,
including recruitment and use of child soldiers, and by 2025 end child labour in all its forms”
and target 8.8 requires them to “Protect labour rights and promote safe and secure working
environments for all workers, including migrant workers, in particular women migrants,
and those in precarious employment”.
23. The positive contribution of migrants for inclusive growth and sustainable
development are recognized in the Sustainable Development Goals and States have
committed to cooperating internationally to ensure safe, orderly and regular migration
involving full respect for human rights and the humane treatment of migrants, regardless of
migration status, of refugees and of displaced persons. States need to ensure that those
protections apply to all migrant workers irrespective of their migration status.
IV. Women migrant domestic workers, economic policies and causes of servitude
24. Paid domestic work is a highly feminized sector, with recent estimates indicating
that there are 70 million domestic workers employed by households worldwide, of which
49.2 million are women (70 per cent) and 11.5 million are migrant women. Women
domestic workers outnumber men in almost all regions. They constitute almost all domestic
workers in the Americas (92.1 per cent), in Europe and Central Asia (88.7 per cent) and in
Africa (80.3 per cent).12
25. The steady increase in the overall number of workers, mainly migrant women,
seeking employment in the domestic sector is attributed to three main factors: the
Convention, 1957 (No. 105); the Minimum Age Convention, 1973 (No. 138); the Worst Forms of
Child Labour Convention, 1999 (No. 182); the Equal Remuneration Convention, 1951 (No. 100); and
the Discrimination (Employment and Occupation) Convention, 1958 (No. 111).
11 See ILO, “Formalizing domestic work” (2016).
12 See ILO, Care Work and Care Jobs for the Future of Decent Work (Geneva, 2018).
integration of women into the global labour market, which leaves a gap with regard to
domestic and care work; demographic shifts, which are reflected in an ageing population
and a reduction in the role of the traditional extended family; and increasing reliance on
domestic workers related to the insufficiency of public care service provision.13
26. That increase in numbers has occurred within the framework of a neoliberal
economic model, as global markets have exacerbated social hierarchies and shaped
structural and long-lasting patterns of exploitation.14 That macroeconomic framework is a
key driver for the slavery and servitude of women, especially in relation to forced labour,
debt bondage, harmful working conditions and other violations of labour rights. 15 The
privatization of public services, structural adjustment programmes and cuts to social
welfare schemes have led to the migration of people from rural areas to cities within their
countries or overseas.16
27. Indebted States, aiming to appease the global financial institutions pushing for
austerity measures and structural adjustment programmes, have actively promoted the
emigration of women in order to increase their remittances, without proper guarantees
regarding compliance with human rights and labour standards. 17 Some countries have
encouraged the migration of domestic workers as part of a deliberate strategy to alleviate
poverty, reduce unemployment and generate access to hard currency.18
28. Domestic work is undervalued, informal and invisible, which leads to poor working
conditions and to vulnerabilities which are higher than in other forms of informal
employment. 19 It is considered “unskilled” work, despite that fact that many migrant
domestic workers are educated and highly skilled.
29. Many marginalized women see domestic work as a way of escaping violence,
including domestic violence and forced marriage. Other common push factors for migration
include feminized poverty, conflict, and economic and social transformation; also
discrimination based on gender, caste, class, age, occupation, language, race, religion or
other factors; limited access to landownership; inequality within and between countries;
climate change, and an overall lack of choice for women to determine their own lives. That
should not discount the agency of women who choose to migrate or those who find
“liberation” in the chance to become independent breadwinners and to improve their
children’s lives.
30. There are examples of countries which place restrictions on women’s migration for
domestic work as a way to prevent trafficking and exploitation. In practice, this has
unintentionally pushed women to use irregular migration channels which heighten their risk
of sexual and gender-based violence, exploitation and abuse (see A/HRC/38/41/Add.1,
paras. 77–78).20
31. An estimated 11.5 million domestic workers are international migrants, representing
17.2 per cent of all domestic workers and 7.7 per cent of all migrant workers worldwide.21
These figures indicate that household tasks are carried out by migrant workers in many
parts of the world and many of them leave their domestic and care responsibilities to
13 See ILO, “Formalizing domestic work”.
14 See Geneviève Le Baron and others, Confronting Root Causes: Forced Labour in Global Supply
Chains (openDemocracy and Sheffield Political Economy Research Institute, January 2018).
15 See Asia Pacific Forum on Women, Law and Development, “Briefing paper on the gender dimension
of contemporary forms of slavery, its causes and consequences” (April 2018).
16 See Global Alliance Against Traffic in Women, “Enabling access to justice. A CSO perspective on
the challenges of realising the rights of South Asian migrants in the Middle East” (Bangkok, 2017).
17 Center for Women’s Global Leadership, submission for the present report. All submissions available
from www.ohchr.org/EN/Issues/Slavery/SRSlavery/Pages/DomesticServitudeSubmissions.aspx.
18 Ibid.
19 United Nations Entity for Gender Equality and the Empowerment of Women, submission for the
present report.
20 See also Anti-Slavery International, submission for the present report.
21 ILO Global Estimates on Migrant Workers, Results and Methodology. Special Focus on Migrant
Domestic Workers (Geneva, 2015).
others. 22 Most migrant domestic workers are from the global South, working in high-
income countries. The Arab States, North America and Northern, Southern and Western
Europe account for about 52 per cent of all domestic workers worldwide, with the majority
being migrants.23 In the Arab States, 82.7 per cent of all domestic workers are migrants and
there is a particularly strong link between female migration and domestic work in the
region.24 In Hong Kong, there are approximately 370,000 migrant domestic workers (98.8
per cent are women) 25 and in Latin America and the Caribbean, 17.2 per cent of all
domestic workers are migrants.26
32. A range of social and economic conditions place women migrants in situations of
vulnerability, especially if they are members of indigenous groups, members of caste
affected groups or if they face multigenerational poverty. 27 Discrimination on various
grounds increases the chance of already vulnerable individuals becoming trapped in
domestic servitude, reducing their opportunity to escape from the situation either in the
short- or long-term. Marginalized women often suffer long-standing patterns of
discrimination that perpetuate not only domestic work but also the migration cycle. Women
migrant domestic workers are discriminated against on the basis of sex, gender, race,
ethnicity, national origin and social status, which leads to intersecting disadvantages.
Furthermore, discriminatory migration policies limit women’s access to safe and orderly
migration pathways, which in turn limits their job opportunities in transit and host countries.
On that basis, many migrant women end up in informal employment, particularly in
domestic and care work.28 They often do not have employment contracts, which makes it
difficult to protect and claim their rights.29 In Mexico, for example, 9 out of 10 domestic
workers do not have a contract.30
33. Informal jobs perpetuate traditional gender norms regarding “women’s work” and
they offer limited or no social protection or labour rights. That is related to the fact that
domestic work is not considered as employment under labour law and thus households are
not recognized as workplaces and private persons who hire them are not recognized as
employers (see A/HRC/15/20, para. 75). ILO estimates that 75 per cent of all domestic
workers are in informal jobs and only 10 per cent of all domestic workers are covered by
general labour legislation to the same extent as other workers and 29.9 per cent are
completely excluded from the scope of national labour legislation. 31 The exclusion of
domestic work from labour protections is one of the manifestations of discriminatory
attitudes towards women’s work and it also makes domestic workers more vulnerable to
servitude.32
34. In European Union member countries, for example, application of labour rights to
domestic workers is very limited in both law and practice, in particular for undocumented
domestic workers.33 Consequently, the usual labour standards often do not apply to migrant
domestic workers, for example with regard to maximum or standard working hours, as
applicable to other sectors.34 In that context, victims are at risk of being criminalized for
immigration or criminal offences that are committed as a direct result of exploitation: they
may be penalized for being undocumented if their employer or recruitment agent retains
their passport, or they may even be subjected to corporal punishment for immigration
22 ILO, Domestic Workers Across the World: Global and Regional Statistics and the Extent of Legal
Protection (Geneva, 2013).
23 ILO Global Estimates on Migrant Workers.
24 Ibid.
25 Government of Hong Kong, China, action plan to tackle trafficking in persons and enhance protection
of foreign domestic helpers (March 2018).
26 ILO Global Estimates on Migrant Workers.
27 PICUM, GAATW and La Strada International, submission for the present report.
28 Ibid.
29 Anti-Discrimination Centre Memorial, submission for the present report.
30 See submission of Mexico.
31 ILO, Domestic workers across the world.
32 Ibid.
33 Submission of PICUM, GAATW and La Strada International.
34 Justice Centre Hong Kong, submission for the present report.
offences. 35 The criminalization of victims of trafficking or servitude is exacerbated by
among law enforcement personnel based on power, gender, race and social status.36
35. Labour inspectors are not often allowed to inspect private homes without judicial
authorization, which means that there is no oversight over the working and living
conditions of domestic workers. That has serious consequences, for all domestic workers,
but particularly for migrant domestic workers in an irregular situation, for example
regarding their access to health care, social protection and labour rights, such as rest time,
regulated working hours or maternity leave.37 Furthermore, migrant workers in an irregular
situation often lack knowledge about the applicable laws, their rights and their employer’s
obligations, much less about support and protection services and even the risks they might
face during the migration process and upon arrival in the country of destination.38 Even if
legislation is favourable, workers are often not informed about their rights, the duration of
their contract, salary, weekly time off or daily hours in order to prevent abuse.
36. In some countries of the Gulf Cooperation Council, such as Bahrain, Saudi Arabia
and the United Arab Emirates, which host about 2 million migrant domestic workers, and in
other Arab States, such as Lebanon, migrant workers are particularly vulnerable to
exploitation due to the kafala system of labour sponsorship (A/HRC/36/43). Under this
system, the immigration status of a migrant worker is legally bound to an individual
employer or sponsor for the period of the contract. Control over the worker is often
increased by their employer confiscating their passport and travel documents, despite
legislation in some destination countries that declares this practice illegal.39 Being required
to live in the employer’s home increases the dependency on the employer, blurs work and
rest time and raises privacy concerns. Owing to the live-in rule, enforcement of regulations
and monitoring of the working conditions of migrant domestic workers are difficult and
limited, as any abuse takes place behind closed doors.
37. Domestic workers in diplomatic households face similar practices, as their residence
permits are commonly linked to their employers, leading to a major protection gap based on
the dependency and vulnerability of the domestic worker. 40 Accessing justice is very
difficult for domestic workers in diplomatic households owing to the immunity of the
employer. 41 In recent years, however, efforts led by the Organization for Security and
Cooperation in Europe (OSCE) to prevent domestic servitude in diplomatic households
have resulted in normative changes in at least 16 OSCE States. In the United States of
America, the federal authorities have prosecuted 11 criminal cases against diplomats and
international officials for trafficking, abuse and exploitation of domestic workers since
2000.42
38. Migrant domestic workers in an irregular situation are “invisible” to national
authorities and often face language barriers, a lack of knowledge about their rights and
often lack a safety net or a social network in the host country. Owing to fear of deportation,
domestic workers tend to live in anonymity, which can lead to isolation and hence to an
enabling environment for forced labour and servitude.43
39. Evidence gathered has shown that if migrant domestic workers have contracts that
are not tied to their employers and if they are free to change jobs in cases of abuse, that
provides them with a safe way out of situations of servitude and abuse. Such measures are
only effective, however, if migrant domestic workers are not required to leave the country
35 Ibid.
36 ILO, “Lessons learned by the work in freedom programme” (New Delhi, 2017).
37 See Committee on Migrant Workers, general comment No. 1 (2011) on migrant domestic workers,
para. 43.
38 ILO Ethiopia, submission for the present report.
39 Migrant Forum Asia, policy brief No. 2, “Reform of the kafala (sponsorship) system”, available at
www.ilo.org/dyn/migpractice/docs/132/PB2.pdf.
40 Ban Ying and LEFÖ-IBF.
41 Ibid.
42 Human Trafficking Legal Center, submission for the present report.
43 Ibid.
upon termination of their original employment and if a visa extension of sufficient length is
provided, allowing them to find an alternative employer.44
V. Human rights violations and access to justice
40. Gender-based violence faced by domestic workers is often ignored or considered a
personal problem, rather than a rights violation for which the employer is responsible.45
Those risks and vulnerabilities are further aggravated for migrant domestic workers who
are undocumented or in an irregular situation, not least because they often risk deportation
if they contact the State authorities to seek protection from an abusive employer.46
41. Not all migrant domestic workers face working and living conditions which amount
to servitude. Owing to the informality of domestic work, there is insufficient data on
migrant women in domestic servitude. However, domestic workers face some of the
poorest working conditions across the care economy and are particularly vulnerable to
exploitation.47 Their working conditions are the result of a set of labour market, migration
and care policies, or the lack thereof. Depending on available and affordable alternatives,
households may find it tempting to resort to the cheapest and easiest solutions for care on
the market, which are commonly domestic workers.48
42. Frequently driven by poverty, domestic workers, including migrants, often find
themselves forced to accept working and living conditions that violate their fundamental
human rights. On that basis, many migrant domestic workers are exposed to multiple types
of abuse, such as physical and social isolation; restriction of movement; psychological,
physical and sexual violence; intimidation and threats; retention of identity documents by
the employer; withholding of wages; abusive working and living conditions and excessive
overtime. If one or more of these situations applies, ILO considers it to constitute forced
labour.49 If those indicators of forced labour are combined with a lack of choice and strong
control over their personal freedom, which many employers exercise, domestic workers
may find themselves trapped in servitude, or even slavery.
43. A 2017 report on modern slavery indicates that the domestic work sector accounted
for 24 per cent of forced labour exploitation and there were multiple means of coercion,
including violence, experienced by domestic workers.50 A forthcoming study conducted by
ILO found that 72 per cent of returnees and Ethiopian migrant domestic workers in Arab
States were characterized as victims of forced labour.51
44. Whether a migrant domestic worker is likely to be in forced labour depends largely
on their debt burden, which many incur through recruitment fees. Workers with excessive
debt were found to be six times more likely to be in forced labour than those without high
debt, as they felt they had no choice but to keep working even in abusive conditions.52
Workers often have to repay their debts for several months and sometimes years while
recruitment fees are often directly deducted from their wages. This system creates a strong
dependency on the employer and thus increases the risk of abuse and exploitation.
45. Highly abusive working and living conditions are prevalent in all geographic regions
and by working in private homes migrant workers put their right to privacy and to security
44 Kalayaan and Anti-Slavery International, submission for the present report.
45 Ibid.
46 See Committee on Migrant Workers, general comment No. 1 (2011) on migrant domestic workers,
para. 7.
47 ILO, Care Work and Care Jobs for the Future of Decent Work (Geneva, 2018).
48 Ibid.
49 “ILO indicators of forced labour. Special action programme to combat forced labour” (Geneva, 2012).
50 ILO, International Organization for Migration and Walk Free, “Global estimates of modern slavery:
forced labour and forced marriage” (2017).
51 ILO, “Improved labour migration governance to protect migrant workers and combat irregular
migration in Ethiopia” (2018).
52 Justice Centre Hong Kong, “Coming clean - an overview” (2016).
at risk.53 Migrant domestic workers often suffer high rates of physical and psychological
abuse, including the absence of any private space, such as a bedroom, over 15 hours of
work a day, no clear rest periods and an expectation that they will be on standby at all times.
The confiscation of identity documents, the prohibition or unreasonable restriction of
mobile phones and a prohibition on leaving the house, including during rest periods, are
also frequent practices.54 In one case, a domestic worker was not able to speak with her
family in almost seven years.55 Such exploitative conditions have a dire impact on the
health of domestic workers, as they have insufficient time to care for themselves and their
families.
46. Many migrant domestic workers are subject to sexual harassment and to gender-
based violence that is often ignored or considered a personal matter, rather than a rights
violation for which the employer is responsible.56 Certain instances of abuse by employers
can potentially amount to torture and several deaths of domestic workers have been made
public in the recent past. Discriminatory or even racist treatment of migrant domestic
workers is frequent.
47. Some domestic workers live in constant fear of being raped.57 In some countries,
domestic workers who complain of sexual assault might face allegations of adultery and
fornication, which are punishable by law. In other countries, domestic workers who become
pregnant face termination of work and they become irregular migrants and hence face
severe constraints in accessing health care.58
48. Other types of abuse suffered by migrant domestic workers include being deprived
of food and water; low or no pay; constant surveillance; exposure to hazardous chemicals
without adequate protection; and lack of access to health care, which is often due to a
prohibition to leave the house, the high cost of health care or because migrant domestic
workers lack documentation to prove their legal right to work in the country and therefore
cannot access services.59 Migrant domestic workers commonly suffer from isolation from
the outside world owing to a lack of language skills. In some cases, domestic workers are
forced to sleep in the kitchen, on balconies, in the toilet or in a warehouse.60
49. In some countries, domestic workers are required to undergo mandatory medical
tests which screen for pregnancy, syphilis, HIV and tuberculosis every six months. Those
who fail the tests are repatriated.61 Such practices are discriminatory, invasive and violate
the right to privacy and dignity of migrant workers.
50. A further human rights violation commonly affecting domestic workers is the denial
of their rights to freedom of association. As a result, domestic workers have a limited voice
and representation in the sector which is one of the factors leading to poor working
conditions.62 The nature of the work — being located in a private home and often lacking
freedom of movement — means it is difficult for migrant domestic workers to organize and
join trade unions. In countries such as Lebanon, for example, a request for official
recognition of a domestic workers union was denied by the Government.63
51. The vast majority of countries provide a maximum limit on working hours and
guarantee weekly rest and annual leave. However, domestic workers are often exempted
from this standard. Even where labour laws cover domestic workers in principle, there are
often exemptions on maximum working hours, as it is considered that domestic work is not
53 ILO, Care Work and Care Jobs for the Future of Decent Work.
54 Submission of Kalayaan and Anti-Slavery International.
55 Ibid.
56 Center for Women’s Global Leadership, submission for the present report.
57 Submission of the Human Trafficking Legal Center.
58 See Bina Fernandez, “Health inequities faced by Ethiopian migrant domestic workers in Lebanon”,
Health and Place, vol. 50 (March 2018).
59 Submission of Anti-Slavery International.
60 Ibid.
61 Humanitarian Organization for Migration Economics, submission for the present report.
62 ILO, Care Work and Care Jobs for the Future of Decent Work.
63 Submission of Anti-Slavery International.
suitable for regulation because it is still regarded as a private arrangement in a household.64
Similarly, 42.6 per cent of all domestic workers were found not to enjoy minimum wage
protection and more than one third of all women domestic workers are not entitled to
maternity leave or associated benefits. Coverage gaps are particularly significant in the
Middle East and in South-East and South Asia.
52. Globally, the lack of social security benefits and of gender-sensitive health care
coverage further increases the vulnerability of migrant domestic workers and their
dependence on their employers.65 In such a situation, it is very difficult for undocumented
migrant domestic workers to safely exit a situation of violence and exploitation.
53. Over the past years, the treaty bodies have expressed serious concern regarding
forced labour and the domestic servitude of women and children in all geographic regions.66
For example, they have referred to practices amounting to domestic servitude or to
insufficient legislation to prevent exploitation and abuse in the domestic sector.
54. Forced labour is an absolute violation of fundamental human rights and is
considered a crime in most national legal systems. Nevertheless, victims of forced labour,
servitude or other types of slavery-like practices face significant barriers in submitting and
pursuing complaints, and thus face severe difficulty in securing access to justice for
violations of their rights. That may be owing to a prohibition to leave the house, the
confiscation of their passport or a fear of homelessness, detection of irregular migration
status, arrest, detention or deportation.
55. Some migrant workers do not report abuse because they are not familiar with
reporting channels, they do not trust governmental authorities or do not have access to the
justice system under national laws, such as in Lebanon.67 In other instances, they report
crimes of forced labour or servitude, or of violence and abuse, but are not taken seriously
by the authorities and the judiciary. Another obstacle is the absence of safe reporting
channels. In many countries, a complaint cannot be filed without the involvement of the
immigration authorities, which exposes victims to the authorities rather than enabling them
to access services and protection mechanisms. If victims of servitude and of other human
rights violations were able to file complaints, regardless of their migration status, and
adequate firewalls between labour and immigration ministries were in place, their access to
justice and protection from servitude, exploitation and abuse could be enhanced.
56. Ultimately, the significant asymmetry of power between domestic workers and their
employers constitutes an obstacle to accessing justice and increases the difficulties workers
may have in proving coercion and abuse. Evidence regarding the conditions of employment
of a domestic worker remains within the confines of the workplace, the employer’s home,
while, depending on the jurisdiction, the burden of proof lies on the domestic worker and
free legal aid is rarely available. 68 Furthermore, the absence of formal accountability
mechanisms in the domestic sector makes it very difficult for victims to access justice and
adequate remedies. 69 In countries such as France, many migrant domestic workers are
exploited by individuals of the same nationality, which increases the fear of repercussions
against family members in case of any reports of abuse.70
57. The existing structural barriers to accessing justice for victims of servitude
contribute to a culture of impunity among perpetrators.71 Very few victims of servitude seek
compensation and as survivors of exploitation and abuse do not always identify as victims,
64 ILO, Domestic workers across the world.
65 Ibid.
66 See, for example, CAT/C/LBN/CO/1; CMW/C/BGD/CO/1; CMW/C/SEN/CO/2-3;
CRC/C/CAF/CO/2; CRC/C/PAK/CO/5; CEDAW/C/BDI/CO/5-6; CEDAW/C/PHL/CO/7-8;
CCPR/C/KAZ/CO/2; and CCPR/C/CHL/CO/6.
67 Article 7 of the Lebanese labour law excludes domestic servants from the scope of application (see
the submission of ILO Ethiopia).
68 Submission of ILO Ethiopia.
69 Ibid.
70 Comité Contre l’Esclavage Moderne, submission for the present report.
71 Submission of PICUM, GAATW and La Strada International.
and do not therefore seek access to justice. Others endure exploitative conditions because of
the pressure to send remittances to their families.
VI. The role of private employment agencies
58. Private employment agencies constitute an important global industry composed of
private sector actors, such as recruiters and their sub-agents, pre-departure training centres,
transport companies and travel agencies, medical screening centres, insurance companies
and visa consultancies, among many others. Those various, non-homogeneous businesses
profit from the recruitment of migrant workers from one country and their placement in
jobs in another.72
59. The lack of regulatory scrutiny over recruitment agencies exacerbates the
vulnerability of migrant domestic workers to trafficking, bonded labour, forced labour and
servitude.73 Agencies and sub-agents that are not registered are not subject to the applicable
laws, which makes it difficult to hold them accountable. In some cases, recruitment agents
are close relatives or other persons known to the potential migrants, which often inspires
trust and non-identification of the risk of being trafficked for labour exploitation.74 In some
cases, dependency on an employer or a recruiter might be seen as a positive aspect and as
providing stability and protection.75
60. The complex and non-regulated system of private employment agencies provides an
enabling environment for abuse and human rights violations. Exploitative practices among
informal agents operating in different geographic regions are well known.76 Such practices
include the provision of false information regarding the type of employment; the conditions
to be expected in the receiving country; the charging of illegal recruitment fees, which often
lead the migrant to incur large debts; the confiscation of identity documents as a means to
control the worker; and threats and intimidation and withholding of wages.77 Frequently,
the employer pays the wage to the recruitment agency, but the worker does not receive the
wage. The employer has full control over the domestic worker for the duration of the
contract with the recruitment agency and in order to retain and control the worker, coercion,
verbal and physical violence are often used.78 Migrant domestic workers who wish to return
home are often dependent on the agents who recruited them, who may not be willing to
facilitate their return home and so force them to remain and work in the host country.79
61. In some countries, legislation has been adopted that establishes a maximum amount
which recruitment agencies are allowed to charge. In practice, however, many agencies
charge more than the legal limit under the respective prevailing monthly salary. This
practice makes workers more vulnerable to debt bondage and to exploitation.
62. Some countries have taken measures to prevent abusive practices by private
employment agencies. In Lebanon, a code of conduct launched in 2013 provides guidance
to recruiting agencies on promoting and protecting the rights of migrant domestic workers
in the country.80 Under the code of conduct, labour recruiters are prohibited from charging
migrant workers recruitment fees but in practice, fees are charged instead in the home
country or there are indirect fees through wage deductions by the employer.81 In that sense,
enforcement of the code of conduct has been limited and complementary measures, such as
72 ILO, “For a fee: the business of recruiting Bangladeshi women for domestic work in Jordan and
Lebanon” (Geneva, 2015).
73 Submission of Anti-Slavery International.
74 Jharkhand Anti Trafficking Network, submission for the present report.
75 Ibid.
76 Ibid.
77 Beate Andrees, Alix Nasri and Peter Swiniarski, Regulating Labour Recruitment to Prevent Human
Trafficking and to Foster Fair Migration: Models, Challenges and Opportunities (ILO, Geneva 2015).
78 Submission of Jharkhand Anti Trafficking Network.
79 Ibid.
80 See www.ohchr.org/EN/NewsEvents/Pages/LebanonCodeOfConduct.aspx.
81 Submission of Anti-Slavery International.
the adoption and implementation of strong legislation on the regularization of recruitment
agencies, would be needed.
63. The registration of recruitment agencies is another important step in preventing
abuse through increased legal accountability.82 Ethiopian legislation, for example, clearly
defines and regulates the role of the private sector in overseas employment exchange
services, in order to avoid precarious recruitment processes.83 The withholding of travel
documents by the agency and charging a fee on the worker are equally prohibited in
Ethiopia.84 With the objective of making recruitment processes more transparent and fairer,
the Gulf Cooperation Council has agreed to establish standard regulations on transfer of
employment, contracts and a minimum wage for domestic workers in 2018.85
64. In order to address concerns related to private employment agencies, informal labour
intermediaries and other actors operating outside the legal and regulatory framework, ILO
launched a global “Fair Recruitment Initiative” in 2015 which aims to prevent human
trafficking; protect the rights of workers, including migrant workers, from abuse and
fraudulent practices during the recruitment and placement process; reduce the cost of labour
migration; and enhance development gains. The multi-stakeholder initiative is implemented
in cooperation with Governments, employers’ and workers’ organizations, the private
sector and other key partners.86
VII. Positive measures to protect against domestic servitude
65. At the regional and national level, numerous initiatives in law and in practice have
led to improved conditions for migrant domestic workers. Steps have also been taken to
reduce the risk of servitude specifically. For example, in cooperation with international
organizations, OSCE and Belgian trade unions have promoted improved working
conditions for workers in diplomatic households. That has led to significant changes: for
example several European countries now interview workers upon arrival.87 Some countries
work with civil society organizations and use the annual work permit renewal as an
opportunity to provide domestic workers with information and to identify cases of
exploitation and human trafficking. In Germany, domestic workers present themselves
personally once a year at the Federal Foreign Office for an interview upon renewal of the
work permit, at which proof of the proper payment of wages by the employer needs to be
provided through bank statements. In Austria, a yearly information seminar takes place, to
which all domestic workers registered as working for diplomats receive a non-binding
invitation. Similarly, the United States has taken measures to protect domestic workers in
diplomatic households by introducing mandatory contracts in which the wage rate, regular
rest times and a prohibition on making deductions for room and board, travel, medical care
or meals are stipulated.88
66. In Colombia, domestic workers are protected by labour law and are required to have
a contract that regulates their working conditions. Nevertheless, employers continue to have
limited knowledge of the standards and legislation applicable to domestic workers and the
oversight mechanisms required to monitor the effectiveness of mandatory contracts are
lacking. In countries such as the United Kingdom and the Dominican Republic, training on
identifying victims of contemporary forms of slavery is conducted for relevant government
officials. The United Kingdom identifies and supports potential victims of contemporary
forms of slavery, including human trafficking, through the National Referral Mechanism.89
82 ILO, “Regulating international labour recruitment in the domestic work sector: a review of key issues,
challenges and opportunities” (Geneva, 2016).
83 Submission of ILO Ethiopia.
84 See Overseas Employment Proclamation No. 923/2016.
85 See The National, “GCC working on unified domestic worker policy”, 15 April 2018.
86 See the ILO fair recruitment initiative, available at www.ilo.org/global/topics/fair-recruitment/lang--
en/index.htm.
87 Submission of PICUM, GAATW and La Strada International.
88 Ibid.
89 United Kingdom and Dominican Republic, submissions for the present report.
However, major challenges regarding the identification of victims persist in the absence of
regular labour inspections in private homes.
67. Despite the continuing existence of significant obstacles to access to justice,
judgments have been issued in several countries in favour of domestic workers who had
suffered exploitation, abuse or even death. In France in January 2018, a couple was
sentenced to three years in prison for human trafficking after taking a domestic worker
from Dubai to France, where she worked in conditions of forced labour.90 The couple was
required to pay a fine and compensation to the victim. Similarly, in May 2018 a migrant
domestic worker who was fired without cause in Canada won severance pay in a lawsuit
with the help of a non-profit agency that provided legal support. Given the gravity of the
circumstances, however, some sentences seem disproportionately lenient. In one country, a
couple who had starved their domestic worker were sentenced to 10 months in jail in 2017.
In another country, the criminal court issued a judgment against the employer of a migrant
child domestic worker who had been abused and exploited. The employer was sentenced to
six months in prison, among other penalties, in 2010.
68. In Uruguay, the first ever labour inspection in a private home, which took place in
2012, led to the identification of violations of the labour rights of three migrant domestic
workers and the employers were required by the administrative tribunal to pay them
compensation.91 In the United Kingdom, three cases of alleged domestic servitude have
been investigated since 2017 but without prosecution so far. In 2016, the country did,
nevertheless, implement some changes in the immigration rules to the effect that migrant
domestic workers, including those in diplomatic households, are now allowed to change
employer within the six-month validity of their visa, among other measures.92 The victims’
rights directive of the European Union also applies to migrant domestic workers who are
victims of labour exploitation that amounts to a criminal offence, including trafficking in
persons. It explicitly applies to undocumented migrants and sets out minimum standards for
rights, although implementation for undocumented victims of crime remains limited.
69. In the Middle East, Qatar ended the kafala system in 2017 and a maximum 10-hour
workday, a weekly rest day and other measures to protect domestic workers from
exploitation were introduced. Nevertheless, domestic workers still have fewer protections
than other workers. 93 Kuwait and the United Arab Emirates recently adopted new
regulations which are aimed at improving the working conditions of domestic workers.94
Saudi Arabia and the Philippines signed a bilateral agreement in 2013 that contains specific
provisions for joint regulation of private employment agencies. The agreement was the first
of its kind to be signed by a country of origin in Asia and a destination country in the
Middle East.95 In 2017, the United Arab Emirates set up a special prosecution unit to try
cases that involve the abuse of Filipino domestic workers.96 However, despite the positive
legislative changes introduced by some Middle Eastern countries, implementation and
enforcement remain major challenges.97
70. The formation of workers’ organizations covering migrant domestic workers, as well
as their access to social dialogue mechanisms, such as collective bargaining, is critical to
ensure that their voices are heard and that servitude and slavery-like conditions are
prevented.98 The Domestic Workers Convention requires ILO members to protect the right
of domestic workers and their employers to establish and join organizations, federations
and confederations. However, only a few countries have ratified the Convention and the
90 Submission of Comité Contre l’Esclavage Moderne.
91 Uruguay, submission for the present report.
92 Submission of the United Kingdom.
93 See Human Rights Watch, “Qatar: fix gaps in domestic worker law” (26 June 2018).
94 See Rothna Begum, “Gulf States’ slow march toward domestic workers’ rights”, Human Rights
Watch (June 2017).
95 ILO, “Regulating international labour recruitment in the domestic work sector”.
96 See The National, “GCC working on unified domestic worker policy”.
97 ILO Regional Office for Arab States, “Domestic workers and employers in the Arab States:
promising practices and innovative models for a productive working relationship” (2017).
98 ILO, Care Work and Care Jobs for the Future of Decent Work.
reality is that migrant domestic workers face practical and legal obstacles to organizing,
including isolation, limited time and freedom of movement, fear of reprisals, language
barriers and an absence of public gathering areas. In addition, many trade unions exclude
migrant workers and particularly undocumented migrants, while in some countries migrants
are not allowed to form or join unions.99 For example, Gulf Cooperation Council countries
deny domestic workers the right to form unions to claim their rights.100
71. Other initiatives to promote and protect the rights of migrant domestic workers have
focused on safe migration pathways, education, fair recruitment and decent work for
women in countries of origin and destination, such as the “Work in freedom” programme
led by ILO in South Asia and the Middle East. Other programmes have integrated pre-
departure training with post-destination community-building in order to provide migrant
domestic workers with information about their rights and facilitate networking between
them. 101 For example, in Germany, a non-governmental organization used posters that
looked like advertisements from countries of origin, such as China, the Philippines and
Thailand, and in the respective languages, whereby domestic workers were informed of
where to seek confidential advice in case of abuse.102
VIII. Conclusions and recommendations
A. Conclusions
72. The human rights situation of domestic workers, including of migrant workers
in domestic servitude, remains largely invisible, as it is confined to the private sphere.
However, it is directly related to increasing globalization, macroeconomic policies
which reinforce inequality and poverty, climate change and demographic changes that
push women into migration. How care and domestic work are carried out is crucial to
the future of decent work. By applying a human rights perspective, domestic servitude
can be replaced with decent work and social justice, and a workplace free of violence
and harassment.
73. Domestic workers can overcome their invisibility and promote decent work
through representation in workers’ organizations and by having access to collective
bargaining, providing them with a voice to change exploitative working conditions.
Effective collective bargaining of the domestic sector at the national level needs to be
supported by a social dialogue involving tripartite partners in countries of origin,
transit and destination. The active involvement of private recruitment agencies in that
process is also critical to addressing the current challenges related to migrant
domestic workers across international borders.
74. The right to freedom from servitude is violated when the State fails to take
adequate measures to protect individuals from activities by private persons that
amount to servitude. Duties exist on the part of both sending and receiving States.
75. One of the key challenges remains the identification of migrant workers in
domestic servitude in the current context. A global rise in anti-migrant sentiment in
many countries in recent years has been accompanied by harsher migration policies
adopted by numerous Governments and by an excessive focus on the immigration
status of the victims. As a consequence, irregular migrants, in particular, are more
likely to be treated as perpetrators of an immigration offence than victims of domestic
servitude entitled to protection, assistance and redress.
76. In some countries, progressive legislative and policy frameworks exist but their
implementation is weak, owing to a lack of institutional capacity, the dispersion of the
99 Global Alliance Against Traffic in Women, “Beyond borders: exploring the links between trafficking
and labour” (2010).
100 Human Rights Watch, “Middle East failing to protect domestic workers” (28 October 2013).
101 Submission of Anti-Slavery International.
102 Submission of PICUM, GAATW and La Strada International.
workforce in private homes and underlying social norms which mean that domestic
work is not regarded as “real work”. Discriminatory attitudes are particularly strong
drivers where migrant domestic workers are also members of marginalized
communities, such as caste-affected groups and indigenous groups, when their
employers are from higher castes or are socially powerful. States must therefore
reinforce their efforts to identify victims and potential victims of servitude,
considering that migrants in vulnerable situations are always at high risk of falling
prey to traffickers and of becoming victims of contemporary forms of slavery.
77. Another challenge relates to the fact that international human rights law and
international labour law are not understood as applying to domestic workers and that
ratification and implementation of existing international instruments and mechanisms
which contribute to the prevention of domestic servitude, such as the Domestic
Workers Convention, remain limited.
78. Generally, more attention is paid to human trafficking for sexual exploitation
than to exploitation for forced labour, including servitude in the domestic sphere. A
victim-centred approach needs to be applied to all victims of contemporary forms of
slavery to ensure equal treatment, regardless of the sector of prevalence.
79. Victims of domestic servitude continue to face major obstacles in accessing
justice owing to their dependency on the employer; minimal employer accountability
owing to an absence of international standards in this area; widespread passport
retention by the employer; poor enforcement of laws against employment agencies; a
significant imbalance of power between employers and domestic workers that
exacerbates vulnerability and abuse; a lack of knowledge of or reluctance to use
existing complaint mechanisms by workers; and a lack of conceptual clarity around
forced labour which, compounded with frequent psychological coercion, impacts on
the identification of forced labour situations and the credibility and quality of
prosecutions.
80. In formulating policy responses to ensure that migrant domestic workers do
not become subject to slavery or servitude, States should note that not all women in
domestic work are equally vulnerable. An intersectional approach to domestic
servitude is therefore needed, recognizing the specific ways in which different women
are affected.
81. The effective fulfilment of the Sustainable Development Goals and in particular
of Goal 8 on the promotion of sustained, inclusive and sustainable economic growth,
full and productive employment and decent work for all is directly linked to the
prevention of domestic servitude. The Sustainable Development Goals agenda
therefore provides a unique opportunity to reverse inequalities at the national,
regional and global level, and to provide dignifying economic opportunities to all,
including to migrant domestic workers.
B. Recommendations to States
82. To effectively prevent and combat domestic servitude, to ensure the protection
of migrant women and their access to decent work, the Special Rapporteur
recommends that States:
(a) Create viable, accessible and non-discriminatory employment options for
women as a sustainable alternative to poverty and to prevent exploitation;
(b) Implement international human rights law and international labour law
to ensure protection of the fundamental human rights of migrant domestic workers;
(c) Ratify and implement the ILO Domestic Workers Convention, 2011
(No. 189) and the Protocol of 2014 to the Forced Labour Convention, 1930, and
implement the core conventions, including the Forced Labour Convention and the
Convention on the Protection of the Rights of All Migrant Workers and Members of
their Families;
(d) Support the adoption of an ILO instrument on ending violence against
and harassment of women and men in the world of work, including in paid care work;
(e) Enact and enforce criminal legislation prohibiting slavery, servitude and
forced labour;
(f) Adopt and implement labour and social protection laws which extend to
all domestic workers, including migrant domestic workers;
(g) Guarantee equal access for migrant women to services such as health
care, including sexual and reproductive health care, and social protection. Also ensure
that they have access to information materials in relevant languages;
(h) Guarantee the rights to assembly and to freedom of association for
workers, including migrant domestic workers;
(i) Allow for collective bargaining in the domestic sector by promoting
social dialogue involving tripartite partners in countries of origin, transit and
destination;
(j) Avoid the isolation of domestic workers by ensuring their freedom of
movement and access to communication;
(k) End sponsorship systems and prohibit the retention of passports or other
identity documents by employers, introduce an independent immigration status and
grant a grace period to migrant domestic workers to find new employment when
leaving an employer;
(l) Establish accessible, safe and effective complaint mechanisms for victims
of domestic servitude in order to increase the number of incidents reported;
(m) Investigate all allegations of domestic servitude with due diligence by
also ensuring that victims of servitude have effective access to a remedy without
discrimination;
(n) Reinforce efforts to identify perpetrators of domestic servitude and
bring them to justice, including by developing and implementing measures for regular
and proactive labour inspection, enforcement and penalties with due regard for the
special characteristics of domestic work;
(o) Make the inclusion of a gender perspective a strategic priority of labour
inspectorates;
(p) Adopt measures to facilitate the recovery and reintegration of victims of
servitude, inter alia by providing support services including access to health care,
counselling, vocational training and legal aid;
(q) Promote informed decision-making and a shift in the attitudes of
employers regarding the human rights of domestic workers, including of migrants,
through awareness-raising and information campaigns in languages understandable
to migrant workers;
(r) Engage with Alliance 8.7, a global multi-stakeholder platform promoting
implementation of target 8.7 of the Sustainable Development Goals;
(s) Ensure that national migration policies are in compliance with
international obligations to respect, protect and fulfil the human rights of all persons
within the jurisdiction of a State, irrespective of the migration status of individuals.
On that basis, adopt gender-responsive migration policies, programmes and services,
and safe, orderly and regular migration pathways, including for women and girls, as a
means of preventing domestic servitude and other types of contemporary forms of
slavery. Women should actively participate in decision-making regarding their safety
and protection;
(t) Ensure that migrant women have access to the regular labour market in
the host country;
(u) Ensure that women and girls vulnerable to labour exploitation are
promptly identified and referred to gender-sensitive services on arrival, in transit and
in destination countries;
(v) In destination countries, clearly separate labour inspection, immigration
management and law enforcement. Ensure that the labour inspectorate is proactive,
adequately resourced and entitled to conduct inspections of private households;
(w) Regulate and monitor private recruitment agencies and sub-agents by
explicitly prohibiting fraudulent and exploitative recruitment practices. Consider
concluding bilateral, regional or multilateral agreements to prevent abuses in
recruitment, placement and employment;
(x) In cooperation with civil society, trade unions and ethical recruiters,
establish policies which favour and support ethical recruitment practices.
C. Recommendations to other stakeholders
83. National human rights institutions should become more involved in promoting
and protecting the rights of domestic workers and of migrant workers.
84. Civil society organizations should monitor the elaboration and implementation
of relevant legislation to protect the rights of domestic workers, including migrants.
85. Civil society organizations can facilitate the engagement of returning migrant
workers through awareness-raising campaigns as a means of providing relevant
information to potential migrants and to promote informed decision-making by them.
86. Anti-slavery civil society organizations working at the community level and
women’s rights movements need to work together to influence policy change and to
effectively promote and protect the rights of migrant domestic workers.
87. Anti-slavery organizations should strengthen their efforts in appointing women
in leadership positions in order to effectively represent the interests of women affected
by slavery, including servitude.